Love Reliable Cleaners. I have used them for over 20 years and never had an issue. I don't think I would change cleaners over a $6 misunderstanding... just grab a bunch of extra calendars and call it even. JW
I have been a customer of Reliable for over 20 years and have always had excellent service. A week ago brought an alter cover for our church in to be dry cleaned. The price on my receipt was $6.50. Today I went to pick it up and was charged $13.50. The clerk stated that it should have been charged as a tablecloth instead of a runner. I explained that the error in judgement as to what "title" should have been listed was their fault, not mine. They refused to accept this responsibility and I had to pay more that double what I was told would be the price. I informed them that I would now be changing cleaners and that because of a small error that they refused to accept, they would now be losing several hundreds of dollars in business. This did seem to bother them at all. My recommendation is to choose another cleaner because you too will at some point in time be subject to this total lack of customer concern.
I've been using them for the last 10 years and have never had a problem. My clothes are always ready when promised, the staff is friendly and efficient, almost alway in and out of there in about 5 minutes. They can also provide you with a laundry bag and code for an after hours laundry chute so you can drop off anytime you want. ..very convenient! !
Great service and staff
Brought my son's suit to be cleaned. They had it done when they said. Done right there which I haven't seen in years. He had left something in the pocket and they had it in bag for me. The last time he wore was years ago in an out door wedding that heat hit over 100 degrees. I opened the bag and saw white sweat marks...yuk. looks brand new. Perfect name reliable. Thank you!!!
Reliable Cleaners is a US Laundry based in Plymouth, Massachusetts. Reliable Cleaners is located at 30 Sandwich St, Plymouth, MA 02360, USA.
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